Apple Updates App Store Review Guidelines, Says Developers Can Now Appeal Over Perceived Unfair Treatment

Apple today updated its App Store Review Guidelines to reflect its newly unveiled software versions, including iOS 15, iPadOS 15, macOS Monterey, watchOS 8, and tvOS 15. The updated guidelines also address developer trust and safety issues.

Mac App Store General Feature
In addition, two updates have been made to the App Review contact form on Apple's website. First, developers who appeal an app rejection can now specify if they believe their app was rejected due to unfair treatment by the App Review team, including political bias or other forms of bias. Second, developers can now report other apps if they believe they present trust or safety concerns, or otherwise violate the App Store Review Guidelines.

The updated App Store Review Guidelines:

  • 1.4.1: "Hookup" apps that may include pornography or be used to facilitate prostitution will be rejected.
  • 1.2.1: Added new guideline for creator content.
  • 1.4.3 and 5.1.1(ix): Addressed in-app sales from licensed and legal cannabis dispensaries.
  • 1.7: Apps for reporting alleged criminal activity must involve local law enforcement, and can only be offered in countries where such involvement is active.
  • 2.3.1: Clarified that misleading marketing, whether it takes place inside or outside of the App Store, is grounds for removal from the App Store and the Apple Developer Program.
  • 2.3.10: Simplified the rule on irrelevant information in app metadata.
  • 3.1.1: Clarified that digital gift cards can only be sold using in-app purchase, and that physical gift cards that are sold within an app and then mailed to customers may use payment methods other than in-app purchase.
  • 3.1.2(a): Expanded the guideline that allows cellular carrier apps to include music and video subscriptions in pre-defined bundles attached to data plans to clarify that carrier apps can include other kinds of subscriptions, so long as in-app purchase is supported for new users and the carrier provides a mechanism for customers to revert to an in-app purchase subscription after the bundled service expires or terminates.
  • 3.1.3: Clarified the email communication policy for apps that are permitted to use purchase methods other than in-app purchase.
  • 4.2: Clarified that apps that do not provide adequate utility may not be accepted on the App Store.
  • 4.3: Added drinking game apps as a saturated category.
  • 4.7: Reformatted by adding 4.7.1 and 4.7.2 for clarity.
  • 5.1.1(v): Apps supporting account creation must also offer account deletion.
  • 5.6 and 5.6.1 – 5.6.4: Expanded the Developer Code of Conduct to address additional developer trust and safety issues. New rules in this section require developer identity information to be accurate and up to date; make clear that manipulating any element of the App Store experience such as reviews and charts is not permitted; and that excessive customer reports about concerns with an app may be a factor in deciding whether the developer is complying with the Code of Conduct.
  • Bug Fix Submissions: Bug fixes for safety issues will not be delayed over guideline violations.

The updated App Store Review Guidelines are available on Apple's website, and the App Review contact form can be found here.

Popular Stories

iPhone 16 Pro Sizes Feature

iPhone 16 Launch Is Just One Month Out – Here's Everything We Know

Saturday August 10, 2024 5:00 am PDT by
Apple typically releases its new iPhone series in the fall, and a possible September 10 announcement date has been floated this year, which means we are just one month away from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design...
macbook pro bb cyber

Apple's M3 MacBook Pro Gets Up to $1,000 Off In Major New Sales, Starting at $1,299 [Updated]

Sunday August 11, 2024 1:54 pm PDT by
Apple's M3 MacBook Pro is seeing multiple high value discounts on Best Buy and Amazon today, with up to $1,000 off select models. This includes a new all-time low price on the entry-level M3 512GB 14-inch MacBook Pro at $1,299.00, down from $1,599.00, and a massive $1,000 discount on the high-end 16-inch model exclusively for Best Buy members. Note: MacRumors is an affiliate partner with Best...
iPhone 16 Pro Right Side Feature

The iPhone 16 is Getting a New Button: Here's What It Can Do

Tuesday August 13, 2024 4:01 pm PDT by
Multiple rumors have suggested that the iPhone 16 models are going to have an all-new button that's designed to make it easier to capture photos when the devices are held in landscape mode. Apple calls the button the Capture Button internally, and it is going to be one of the most advanced buttons that's been introduced to date with support for multiple gestures and the ability to respond to ...
iOS 18 on iPhone Feature

Everything New in iOS 18.1 Beta 2 and iOS 18 Beta 6

Monday August 12, 2024 2:32 pm PDT by
Apple is beta testing iOS 18 and the first update to iOS 18 concurrently, and we got the second betas of iOS 18.1, iPadOS 18.1, and macOS Sequoia 15.1 today alongside the sixth betas of iOS 18, iPadOS 18, and macOS Sequoia 15. Many of the changes in iOS 18.1 are focused on bringing the .1 betas in line with the standard betas, which recently received updates to Photos and Safari, while...
Beyond iPhone 13 Better Blue Face ID Single Camera Hole

10 Reasons to Wait for Next Year's iPhone 17

Thursday August 8, 2024 4:40 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
iPhone 17 Slim Feature Single Camera 2

Next Year's Slim iPhone 17 Could Be an 'iPhone Air'

Monday August 12, 2024 8:43 am PDT by
Apple's rumored iPhone 17 "Slim" could be positioned as an iPhone "Air" to boost sales, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman explained how the "fourth" model in the iPhone lineup since 2020 (the iPhone 12 mini, iPhone 13 mini, iPhone 14 Plus, and iPhone 15 Plus) has largely been a commercial failure. In the case of the Plus model,...

Top Rated Comments

countryside Avatar
42 months ago

5.1.1(v): Apps supporting account creation must also offer account deletion.
This is major!
Score: 9 Votes (Like | Disagree)
zorinlynx Avatar
42 months ago

So where are all the smart youtubers that have predicted new mac mini, MBP with M1X/M2 14” and 16”?
Probably napping on the giant piles of money they made from us watching their stupid videos.
Score: 8 Votes (Like | Disagree)
joecomo Avatar
42 months ago

I never understood why porn was something Apple has never liked. Porn and profanity. Literally, no one means "ducking". Unless their target audience is kids but if that were the case, why allow ANYTHING over 18 like drinking games? Or dating apps?

Does look like Epic has Apple a little nervous, if not out-right scared.
they are also imposing American puritanism on the rest of the world - here in Europe nobody cares about nudity.
Score: 6 Votes (Like | Disagree)
Wildkraut Avatar
42 months ago

How does the App Review Board make a decision? By deferring to the App Review Team?
By rolling a dice, and checking how the wind blows.
Score: 5 Votes (Like | Disagree)
TechRemarker Avatar
42 months ago
"

* 5.1.1(v): Apps supporting account creation must also offer account deletion."

That seems massive. So many companies allow you to easily signup for an account service, but to prevent cancellations they put as many road blocks in your path as possible such as requiring you to call or contact support. Even progressive companies like NY Times, to the old offenders like Sirius. Looking forward to this going into effect.
Score: 3 Votes (Like | Disagree)
Acidsplat Avatar
42 months ago
Interesting timing
Score: 3 Votes (Like | Disagree)