After using AirPods Max for a while now, some users have reported experiencing an issue with the headphones that occurs when switching them between active noise cancelation and transparency modes.

airpods max headphones cups
Pressing the noise control button on the right ear cup is meant to toggle ‌AirPods Max‌ between the two modes seamlessly, but sometimes only one of the ear cups will switch modes in response, leaving one cup in ANC and the other in Transparency.

One MacRumors staff member has also run into the problem, which seems to be intermittent. Hopefully Apple can nix the bug in a future software update, but until then, if you're experiencing the issue, follow these steps to reboot your ‌AirPods Max‌.

How to Reset AirPods Max

  1. Before you reboot your ‌AirPods Max‌, make sure they have some charge by plugging them into a charging point via the supplied USB-C to Lightning Cable.
  2. Press and hold the Noise Control button and the Digital Crown until the LED status light at the bottom of the right-hand earcup flashes amber.

airpods max digital crown

After rebooting your ‌AirPods Max‌, the issue should be fixed on this occasion and you'll get ANC or Transparency mode in both cups when you press the noise control button. If the problem recurs at a later time, simply repeat the same steps.

If the problem is more persistent, you may want to try entirely resetting your ‌AirPods Max‌ by using the same steps as above but holding the Noise Control for a longer 15-second timeframe. Once the status light flashes amber and then changes to white, they've been reset and you can reconnect them to your device by going through the setup process. If even that doesn't do the trick, it's probably time to contact Apple Support.

Related Roundup: AirPods Max
Buyer's Guide: AirPods Max (Caution)
Related Forum: AirPods

Top Rated Comments

Quu Avatar
47 months ago

$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Macrumors 2027 post:
"AirCar Max Stuck in reverse? Here's How to Fix It".
Score: 21 Votes (Like | Disagree)
AlexESP Avatar
47 months ago

$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Do you really believe what you’ve written? One minor issue has been found in a product that, despite being niche, has sold tens of thousands of units at least, and you conclude that this is a proof that Apple is not capable of making other products. This is kind of Forbes clickbait: “Apple has a huge problem with iPhone 12 battery”. Oh, and audio has been a core Apple business for many many years. But anyway, phones were not, and you see how it went.
Score: 18 Votes (Like | Disagree)
IIGS User Avatar
47 months ago
For $550 that **** should work from go. No issues, period.

People expect quality when they pay a premium price.

Just like the display issues and keyboard issues we've seen with MBP's over the past few years. Typically, Apple denies any issue in "Ford Pinto" fashion and waits until the masses are gathering at the moat demanding action. Then maybe a refund, or extended warranty.

At this price point, every possible contingency should have been tested and engineered out of the product, People shouldn't have to look for work arounds on niche websites....
Score: 17 Votes (Like | Disagree)
patent10021 Avatar
47 months ago
You're cupping it wrong.
Score: 17 Votes (Like | Disagree)
Freeangel1 Avatar
47 months ago
$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Score: 15 Votes (Like | Disagree)
Aluminum213 Avatar
47 months ago
It just works...
Score: 13 Votes (Like | Disagree)

Popular Stories

iPhone 16 Pro Sizes Feature

iPhone 16 Launch Is Just One Month Out – Here's Everything We Know

Saturday August 10, 2024 5:00 am PDT by
Apple typically releases its new iPhone series in the fall, and a possible September 10 announcement date has been floated this year, which means we are just one month away from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design...
macbook pro bb cyber

Apple's M3 MacBook Pro Gets Up to $1,000 Off In Major New Sales, Starting at $1,299 [Updated]

Sunday August 11, 2024 1:54 pm PDT by
Apple's M3 MacBook Pro is seeing multiple high value discounts on Best Buy and Amazon today, with up to $1,000 off select models. This includes a new all-time low price on the entry-level M3 512GB 14-inch MacBook Pro at $1,299.00, down from $1,599.00, and a massive $1,000 discount on the high-end 16-inch model exclusively for Best Buy members. Note: MacRumors is an affiliate partner with Best...
iPhone 16 Pro Right Side Feature

The iPhone 16 is Getting a New Button: Here's What It Can Do

Tuesday August 13, 2024 4:01 pm PDT by
Multiple rumors have suggested that the iPhone 16 models are going to have an all-new button that's designed to make it easier to capture photos when the devices are held in landscape mode. Apple calls the button the Capture Button internally, and it is going to be one of the most advanced buttons that's been introduced to date with support for multiple gestures and the ability to respond to ...
iOS 18 on iPhone Feature

Everything New in iOS 18.1 Beta 2 and iOS 18 Beta 6

Monday August 12, 2024 2:32 pm PDT by
Apple is beta testing iOS 18 and the first update to iOS 18 concurrently, and we got the second betas of iOS 18.1, iPadOS 18.1, and macOS Sequoia 15.1 today alongside the sixth betas of iOS 18, iPadOS 18, and macOS Sequoia 15. Many of the changes in iOS 18.1 are focused on bringing the .1 betas in line with the standard betas, which recently received updates to Photos and Safari, while...
Beyond iPhone 13 Better Blue Face ID Single Camera Hole

10 Reasons to Wait for Next Year's iPhone 17

Thursday August 8, 2024 4:40 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
iPhone 17 Slim Feature Single Camera 2

Next Year's Slim iPhone 17 Could Be an 'iPhone Air'

Monday August 12, 2024 8:43 am PDT by
Apple's rumored iPhone 17 "Slim" could be positioned as an iPhone "Air" to boost sales, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman explained how the "fourth" model in the iPhone lineup since 2020 (the iPhone 12 mini, iPhone 13 mini, iPhone 14 Plus, and iPhone 15 Plus) has largely been a commercial failure. In the case of the Plus model,...