Apple Launches 'No Sound' Repair Program for iPhone 12 and 12 Pro Models
Apple today announced the launch of a new service program that addresses an issue that can cause some iPhone 12 and 12 Pro devices to experience sound issues.
According to Apple, a "very small percentage" of iPhone 12 and 12 Pro models may experience sound problems because of a component that can fail on the receiver module. Affected devices were manufactured between October 2020 and April 2021.
iPhone 12 and 12 Pro owners who have a device that does not emit sound from the receiver when making or receiving phone calls may be eligible for free service. iPhone 12 mini and iPhone 12 Pro Max models are not affected and are not part of the service program.
Those who have an iPhone experiencing issues can make an appointment at an Apple retail location, or find an Apple Authorized Service Provider. Apple Support can also be contacted to arrange a mail-in repair.
iPhone 12 or 12 Pro models that have damage that impairs the ability to complete the repair, like a cracked screen, will need to have that issue fixed prior to receiving service. Apple says the repair program covers affected iPhone 12 or 12 Pro devices for two years after the first retail sale of the device.
Popular Stories
Apple typically releases its new iPhone series in the fall, and a possible September 10 announcement date has been floated this year, which means we are just one month away from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design...
Apple's M3 MacBook Pro is seeing multiple high value discounts on Best Buy and Amazon today, with up to $1,000 off select models. This includes a new all-time low price on the entry-level M3 512GB 14-inch MacBook Pro at $1,299.00, down from $1,599.00, and a massive $1,000 discount on the high-end 16-inch model exclusively for Best Buy members. Note: MacRumors is an affiliate partner with Best...
Multiple rumors have suggested that the iPhone 16 models are going to have an all-new button that's designed to make it easier to capture photos when the devices are held in landscape mode. Apple calls the button the Capture Button internally, and it is going to be one of the most advanced buttons that's been introduced to date with support for multiple gestures and the ability to respond to ...
Apple is beta testing iOS 18 and the first update to iOS 18 concurrently, and we got the second betas of iOS 18.1, iPadOS 18.1, and macOS Sequoia 15.1 today alongside the sixth betas of iOS 18, iPadOS 18, and macOS Sequoia 15. Many of the changes in iOS 18.1 are focused on bringing the .1 betas in line with the standard betas, which recently received updates to Photos and Safari, while...
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
Apple's rumored iPhone 17 "Slim" could be positioned as an iPhone "Air" to boost sales, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman explained how the "fourth" model in the iPhone lineup since 2020 (the iPhone 12 mini, iPhone 13 mini, iPhone 14 Plus, and iPhone 15 Plus) has largely been a commercial failure. In the case of the Plus model,...
